Hastings Direct

[nanook]

Hastings direct seemed to offer a good deal....'till I phoned them to change my address. Robbing bastards took £25.00.....yes that's right...£25 admin fee! And there was no way I couldn't 'not' pay it as it's a legal requirement to let insurers know of changes to you policy details.

[alex4478]

<!--quoteo(post=199886:date=Tue 22nd Mar 2011, 07:03 PM:name=Nanook)-->QUOTE(Nanook @ Tue 22nd Mar 2011, 07:03 PM) <{POST_SNAPBACK}><!--quotec-->Hastings direct seemed to offer a good deal....'till I phoned them to change my address. Robbing bastards took £25.00.....yes that's right...£25 admin fee! And there was no way I couldn't 'not' pay it as it's a legal requirement to let insurers know of changes to you policy details.<!--QuoteEnd--><!--QuoteEEnd-->

I remember some urban myth that if a bank charged you for writing a letter then if you wrote back to them you could charge them for your letter. Try charging Hastings for your phone back to them.

[agrantg]

<!--quoteo(post=199886:date=Tue 22nd Mar 2011, 05:03 PM:name=Nanook)-->QUOTE(Nanook @ Tue 22nd Mar 2011, 05:03 PM) <{POST_SNAPBACK}><!--quotec-->Hastings direct seemed to offer a good deal....'till I phoned them to change my address. Robbing bastards took £25.00.....yes that's right...£25 admin fee! And there was no way I couldn't 'not' pay it as it's a legal requirement to let insurers know of changes to you policy details.<!--QuoteEnd--><!--QuoteEEnd-->

They're all the same. I changed my address and it cost me even more. Apart from the £25 admin fee, the new address was a slightly higher risk so I got shafted for another £50. 3 months later when the renewal came in, I halved the cost by moving to another company.
Mad, but damm irritating.