My Life Is A Sitcom - Continued.

[agrantg]

It turned up on Thursday, my wife eventually found someone who would listen and help. They sent it in a car. Cost a fortune on their premium rate number, more than the cost of postage! Since then she has had about four apology e-mails.

They are quick enough to chase you when it works in their favour. I sent a parcel that was fractionally oversize and they billed me £10.70 extra. When I ignored it, they sent repeated reminders until I finally bit the bullet and paid