My Life Is A Sitcom - Continued.

[hallrob1]

I've used Hermes a lot without issues in the past but they managed to lose an end can I'd sent to Scotland at the end of last year. Because I'd bought their service through Ebay and I think Packlink I couldn't contact Hermes direct which made it even more "entertaining". To cut a long story short the day after they admitted they didn't know where the package was and agreed to issue a refund and compensation of the sale value it turned up on my doorstep! I lost very little sleep keeping their compensation and sending it back to the buyer again using a different courier............................

 

In that case it took me days to find a phone number and I can tell you swearing at the "Digital Assistant" had very little effect.