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Where Do I Post To Highlight Good Service?
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Where Do I Post To Highlight Good Service?
During the course of the tinkering day on Sunday, we identified why my Roxter heated grips weren't working. The control unit is goosed (thanks ChrisG for your help). I bought the kit from <b>2Wheel Junkie</b> just over a year ago, although it was several months before I actually got round to getting them fitted. I sent them an email today enquiring if they could supply me a new controller and got a reply back from Paul telling me to return the controller and they will replace it. That's what I call service. Oh, for those of you who don't know, Roxter are an Oxford Products brand.
It's nice to deal with a company that values your business and I for one, will make sure I check them out when I'm looking for stuff.
Ali
2004 900 - Blue with lots of goodies

2012 900 - Still adding shiny bits. Was black, changed to white and now back to black again.

 
Wow Ali,

sounds like you have invented a need for a new section [img]style_emoticons/<#EMO_DIR#>/good.gif[/img]

Just proves good customer service spreads, but not as fast as Bad.
I'm a TDM SNOB !!!!     "Adventure before Dementia"  

Kawasaki GT550, XJ900 Diversion, 2002 TDM 900 , 2008 TDM 900a, 2010 TDM 900a.
 
 
The advertising section would be best. Though mayhaps "Bashing" should be given a more positive name loike "Service Review"
Doin valve clearances? Use dappers valve shim exchange program and the job will be carroty - Free (other than you postin me yer shims) for sporting members.


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