Sucker

[dablik]

Well chaps enough was enough with me old mk1 so she was replaced with a 6 month old bike, now a year old. In August i last rode her on the 21st only to find a week later after the fuel tank had expanded and pressed into the side tank pannier rails causing damaging and the lower T was touching the tank due to expansion, ended up having to vent it everyday at the fuel cap, eventually after a few weeks i had RE assist collect the bike and deliver to my local dealer under a warranty issue, so the short story is a refusal on a warranty claim, took 3 weeks to lift the tank and take some cursory photo's showing a slightly kinked hose and a photo of a slightly kinked hose at the throttle body (all evap related).. they understand my frustration and it's just unlucky that this has happened to me    So been doing the back and forth dance for 6-7 weeks now and the last email states they cant authenticate the origin of the photo's i sent them, why they did'nt have the dealer take the same photo's of the damage is beyond me ?!  they also state that as a "goodwill gesture" they would offer  50% of the repair, well really, 50% of what ? it does'nt state if the repair includes parts and labour just 50% of repair so yet more emails, not that i've a mind to follow up on this as i suspect it would be way cheaper to repair myself and fook the warranty as it's a bit useless anyhow, new tank is £400, so turns out me new bike is probably gonna cost an arm and a leg. I'll be replying to the latest email with a suggestion yet again to send the bike to the original dealer who sold and serviced for the 1st 300 miles as the current dealer thinks they are at fault for replacing everything and kinking the hoses, even though the bike ran for 2300 miles flawlessly without all the know issues of stalling and difficult starting since that service....my thoughts are that the dealer just cant be arsed as they did'nt sell or service the bike, i'm defo getting the run around.

 

Would love to just go to court with them but, thats's a whole bunch of my time and around my work schedule would be a nightmare.

 

Any ideas from anbody had similar issues, emails have all been polite up to now but i'm ready to let rip..