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+--- Thread: Just Bought A (stolen) Garmin Zumo Ebay (/showthread.php?tid=15739)
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Just Bought A (stolen) Garmin Zumo Ebay - markallinson - 06-09-2011
is it stolen?
I can't believe it, I've just bought a Garmin Zumo 400 from eBay, the listing looks genuine and so I bought it. Well it was delivered today and there's no pin number. Why else would the seller send it with no PIN number and it still locked. Damn I feel like a right idiot for buying stolen goods from eBay...argh!
I've contacted the seller who has 100% positive feedback over 300.
I've raised a case with eBay. Should I go to the Police too?
Just Bought A (stolen) Garmin Zumo Ebay - paddy900 - 06-09-2011
Wait to see if the seller gets back in touch with you,
Had a look at his previous sales, he has sold a lot of motorbike gear,
Maybe it was just an oversight on his part. [img]style_emoticons/<#EMO_DIR#>/istupid.gif[/img]
E bay will not do anything yet ..
Just Bought A (stolen) Garmin Zumo Ebay - markallinson - 06-09-2011
Yeah I'll wait and see if he replies. In hindsight I can see in the photos that it's only photographed in the boot screen, I reckon that's because he doesn't know the PIN and thus it doesn't get as far as the map screen......
Just Bought A (stolen) Garmin Zumo Ebay - TKH - 06-09-2011
Looking at the add it doesn't say that it can't be used beyond the boot screen and he does say it's easy to set up. Therefore if you get no-where then goods are not fit for purpose and are not as described. Presume you paid via Paypal? They usually are sympathetic to the payer unless it's clear they are at fault. If it gets to refund, push for the full price inc P&P and cost of return, if you can.
Maybe it will all work out ok?
Just Bought A (stolen) Garmin Zumo Ebay - markallinson - 06-09-2011
Cheers, I've re-read the ad to see if I missed anything but there's no mention of the PIN lock being active, not having the PIN etc. If the bloke owned it and forgot to send me the PIN with it, well ok but.... He's at home when he's sold it (I guess) so the PIN lock would not be active (automatically starts right up in the 'Secure location') and thus why does the photo not show the Garmin navigation screen? The more I look at this the more I realise I've been ripped off. Damn it [img]style_emoticons/<#EMO_DIR#>/notfunny.gif[/img]
Just Bought A (stolen) Garmin Zumo Ebay - catsbum - 06-09-2011
This is simple Mark. The item is not as described. Under Ebay rules you can open a claim, in a few days I believe and get your money back Via PayPal
You will most likely find that the seller wants the unit returned if he wants to avoid paypal. Dont do this. He will sell it again and catch someone else with it
Tell him that you understand the unit to be not as described and hold the stolen bit as your trump card
Martin
Just Bought A (stolen) Garmin Zumo Ebay - jht - 06-09-2011
I hope u paid with paypal! If you did then;
Contact seller, give them day or two to reply
No joy then raise with ebay, seller gets 7 days to respond
If still no joy you should be entitled to refund
I had to do it recently on set of textile clothing that was never dispatched, got full refund inside of 5 days
Just Bought A (stolen) Garmin Zumo Ebay - markallinson - 06-09-2011
Cheers guys.
Yes indeed I did pay with Paypal and maybe a bit hasty but I've raised a claim already.
The more I look at the ad the more it stinks. I'm looking for a full refund but as I figure it's a stolen unit I don't really want to return it, I figure it should go to the old bill..... but are they going to be interested? hmm.... I guess I'll see what eBay say on the matter.
The seller states that he's selling the unit as he's going travelling...... so I guess he doesn't care about his eBay feedback any more...
Just Bought A (stolen) Garmin Zumo Ebay - dmmsta - 06-09-2011
Potential options:<ol type='1'>[*]Push seller for full refund (inc postage & return fees), make a note of the model & serial number, and pass that onto Garmin at the same time for them to check their database (most people would register their Nav's one assumes)[*]Report to Police & Garmin, and pass seller details on[*]Attempt to crack the PIN (only 10000 possible combinations, and as long as the unit doesn't have a 10 times & bust) Bit mind numbing, but something to do during the adverts of Corrie etc [img]style_emoticons/<#EMO_DIR#>/tongue.gif[/img]</ol>Personally it's option 1 for me...
Just Bought A (stolen) Garmin Zumo Ebay - TonyDevil - 06-09-2011
i would push seller for a refund, if no joy within 5 workdays proceed with the claim AND report to Garmin and the Police
Just Bought A (stolen) Garmin Zumo Ebay - Studley Ramrod - 06-09-2011
<!--quoteo(post=219745:date=Tue 6th Sep 2011, 12:55 PM:name=Cats)-->QUOTE(Cats @ Tue 6th Sep 2011, 12:55 PM) <{POST_SNAPBACK}><!--quotec-->This is simple Mark. The item is not as described. Under Ebay rules you can open a claim, in a few days I believe and get your money back Via PayPal
You will most likely find that the seller wants the unit returned if he wants to avoid paypal. Dont do this. He will sell it again and catch someone else with it
Tell him that you understand the unit to be not as described and hold the stolen bit as your trump card
Martin<!--QuoteEnd--><!--QuoteEEnd-->
I think you'll find that you will need to return the item, and also provide proof of delivery. So you'll have to return the item via recorded delivery. Ebay won't refund you if you can't prove it's been returned. As soon as it's been signed for by the seller, notify ebay and you'll get yer full costs refunded.
Another possibility is that ebay will ask you to send the item to them instead of the seller.
Don't worry chap, your ass is covered with ebay/paypal ! [img]style_emoticons/<#EMO_DIR#>/smile.gif[/img]
Just Bought A (stolen) Garmin Zumo Ebay - colinellis - 06-09-2011
<!--quoteo(post=219749:date=Tue 6th Sep 2011, 01:03 PM:name=maximuspetrolhead)-->QUOTE(maximuspetrolhead @ Tue 6th Sep 2011, 01:03 PM) <{POST_SNAPBACK}><!--quotec-->Cheers guys.
Yes indeed I did pay with Paypal and maybe a bit hasty but I've raised a claim already.
The more I look at the ad the more it stinks. I'm looking for a full refund but as I figure it's a stolen unit I don't really want to return it, I figure it should go to the old bill..... but are they going to be interested? hmm.... I guess I'll see what eBay say on the matter.
The seller states that he's<!--coloro:#FF0000--><!--/coloro--> selling the unit as he's going travellin<!--colorc-->
<!--/colorc-->g...... so I guess he doesn't care about his eBay feedback any more...<!--QuoteEnd--><!--QuoteEEnd-->
Maybe he meant "He's selling the unit as he's a traveller! You've been ripped off by a Pikey. Or as we must now refer to them, Caravan Utilising Nomadic Travellers.
I hope you get a full refund.
Publish his Ebay name and details on here to warn others.
Just Bought A (stolen) Garmin Zumo Ebay - shorty - 06-09-2011
Max, if you do have to return the zumo to the seller, don't use Royal Mails recorded delivery, use their Special delivery instead. It goes by a completely independent route, totally trackable all the way, and doesn't get mixed up with "ordinary mail" so wont be intercepted by sticky fingers on its return.
It does cost slightly more to send it this way, but its the only totally secure and insured way to get it there. It still needs a signature from the seller,, so he/she cant claim they haven't received it. Recorded delivery isnt worth the paper it written on.
Dave
Just Bought A (stolen) Garmin Zumo Ebay - dapleb - 06-09-2011
Funny you mention that copey as the only time I have had trouble with posted stuff is when using "special" delivery.....the special bit meaning they pay special attention to thieving the contents. [img]style_emoticons/<#EMO_DIR#>/laugh.gif[/img]
Nearly lost the entire shim collection this way, and as for it being insured.....only if you can prove the purchase price (not as they say value), which luckily the OP can. For my shims I had to dance like a monkey to get them to pay for the goods stolen by their employee(s) despite sending all the requested paperwork...and then resending scans as the originals were "lost".
Just Bought A (stolen) Garmin Zumo Ebay - catsbum - 06-09-2011
<!--quoteo(post=219778:date=Tue 6th Sep 2011, 08:02 PM:name=dapleb)-->QUOTE(dapleb @ Tue 6th Sep 2011, 08:02 PM) <{POST_SNAPBACK}><!--quotec-->Funny you mention that copey as the only time I have had trouble with posted stuff is when using "special" delivery.....the special bit meaning they pay special attention to thieving the contents. [img]style_emoticons/<#EMO_DIR#>/laugh.gif[/img]
Nearly lost the entire shim collection this way, and as for it being insured.....only if you can prove the purchase price (not as they say value), which luckily the OP can. For my shims <!--coloro:#FF0000--><!--/coloro-->I had to dance like a monkey<!--colorc-->
<!--/colorc--> to get them to pay for the goods stolen by their employee(s) despite sending all the requested paperwork...and then resending scans as the originals were "lost".<!--QuoteEnd--><!--QuoteEEnd-->
I know this is a serious subject but I have this thought of you standing at the Parcel counter. [img]style_emoticons/<#EMO_DIR#>/rotflmmfao.gif[/img]
Just Bought A (stolen) Garmin Zumo Ebay - dapleb - 06-09-2011
[img]style_emoticons/<#EMO_DIR#>/smile.gif[/img] Shoulda taken a vid.
Just Bought A (stolen) Garmin Zumo Ebay - SelinaXT - 06-09-2011
Well playing devils advocate perhaps the guy has just forgotten he's got it PIN protected? It is optional, me and Onanist have one each, his is pin protected mine isn't.
EDIT: Not the exact same model though
Just Bought A (stolen) Garmin Zumo Ebay - markallinson - 07-09-2011
Well he's agreed to take it back and refund..... here's hoping I get my money back ok.
Just Bought A (stolen) Garmin Zumo Ebay - Studley Ramrod - 07-09-2011
<!--quoteo(post=219778:date=Tue 6th Sep 2011, 08:02 PM:name=dapleb)-->QUOTE(dapleb @ Tue 6th Sep 2011, 08:02 PM) <{POST_SNAPBACK}><!--quotec-->Funny you mention that copey as the only time I have had trouble with posted stuff is when using "special" delivery.....the special bit meaning they pay special attention to thieving the contents. [img]style_emoticons/<#EMO_DIR#>/laugh.gif[/img]
Nearly lost the entire shim collection this way, and as for it being insured.....only if you can prove the purchase price (not as they say value), which luckily the OP can. For my shims I had to dance like a monkey to get them to pay for the goods stolen by their employee(s) despite sending all the requested paperwork...and then resending scans as the originals were "lost".<!--QuoteEnd--><!--QuoteEEnd-->
Yup, I lost all faith in 'special delivery' after that episode. [img]style_emoticons/<#EMO_DIR#>/dry.gif[/img]
Max, Ebay will pay you if he doesn't [img]style_emoticons/<#EMO_DIR#>/smile.gif[/img]
Did the seller give any excuse fer the missin' pin no. ?
Just Bought A (stolen) Garmin Zumo Ebay - markallinson - 08-09-2011
<!--quoteo(post=219827:date=Wed 7th Sep 2011, 02:29 PM:name=Studley Ramrod)-->QUOTE(Studley Ramrod @ Wed 7th Sep 2011, 02:29 PM) <{POST_SNAPBACK}><!--quotec-->Yup, I lost all faith in 'special delivery' after that episode. [img]style_emoticons/<#EMO_DIR#>/dry.gif[/img]
Max, Ebay will pay you if he doesn't [img]style_emoticons/<#EMO_DIR#>/smile.gif[/img]
Did the seller give any excuse fer the missin' pin no. ?<!--QuoteEnd--><!--QuoteEEnd-->
Seller emailed a pin number, which didn't work...... claimed it worked ok for him...
I tried over 100 combinations and gave up..... you could do it eventually as there is no limit to the number of times you can try, seems kind of not that secure to me [img]style_emoticons/<#EMO_DIR#>/sad.gif[/img]
So it's all been sent back and eBay state a full refund will be given within 3 days of receipt of goods.
Thanks god for that!
So I'm going to make do with my Phone for Sat Nav duties, just bought Co-Pilot Live for Android, so far so good [img]style_emoticons/<#EMO_DIR#>/wink.gif[/img]